Frequently Asked Questions
Everything you need to know about bringing MIDLE quality into your home.
What is the standard shipping timeframe for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take up to 14 business days to ensure safe handling and professional assembly in your home.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale decor items are non-refundable unless they arrive damaged.
Are your materials sustainably sourced?
At MIDLE, we prioritize craftsmanship and the planet. We partner with suppliers who use FSC-certified wood, organic textiles, and low-VOC finishes to ensure your home environment is safe and sustainable.
Do you offer interior design consultations?
Yes! We offer complimentary 30-minute virtual consultations to help you select pieces that fit your space and aesthetic. Contact our support team to schedule your session with a MIDLE stylist.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal. For large freight items, the carrier will call you directly to schedule a delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.